Privacy Policy
Introduction
American Clothing Donation INC, known publicly as American Clothing Pick Up (“we,” “us” or “our”), is a registered 501(c)(3) nonprofit organization. This Privacy Policy explains how we collect, use and protect information when you visit americanclothingpickup.org or contact us to schedule a free donation pickup.
Information We Collect
When you request a pickup or contact us, we may collect:
- Your name, phone number and email address
- Your pickup address, including apartment or unit number, city and ZIP code
- Details about your donation, such as the number of bags or boxes and the types of items
- Pickup instructions you provide, such as a gate or buzzer code
- The content of messages you send us through our website, by text, WhatsApp, phone or email
When you visit our website, we and our service providers may also automatically collect technical information, such as your browser type, device type, pages visited and general location based on your IP address, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Review, schedule and complete your donation pickup
- Contact you by text, phone or email about your pickup or your question
- Provide a donation receipt when you request one
- Plan pickup routes and improve our service
- Understand how visitors use our website and measure the results of our advertising
- Comply with legal obligations
Text Messages
If you request a pickup or contact us by text or WhatsApp, we may send you text messages about your pickup, such as confirmations and arrival notices. Message and data rates may apply. You can ask us to stop sending you text messages at any time by replying to our message or contacting us.
Cookies, Analytics and Advertising
Our website uses cookies and similar technologies. We use Google Analytics to understand how visitors use our website, and Google Ads conversion tracking to measure how many pickup requests come from our advertising. These services may collect information about your visit and use it as described in Google’s Privacy Policy.
You can control cookies through your browser settings, and you can learn more about how Google uses information at policies.google.com/technologies/partner-sites.
How We Share Information
We do not sell, rent or trade your personal information. We share information only:
- With service providers that help us operate our website, email and pickup service, such as our website hosting, email and analytics providers
- When required by law or to protect our rights, our donors or the public
Donated items are transported to organizations that may include charities, nonprofits and reuse partners. We do not share your personal information with these organizations.
Data Retention
We keep your information only as long as needed to complete your pickup, provide donation receipts, maintain our records and meet legal requirements.
Data Security
We use reasonable measures to protect your information. However, no website or method of electronic transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to ask us to update or delete your personal information, or to stop contacting you. We will respond to your request as required by applicable law.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
Our website may contain links to other websites, such as Google, Facebook, Instagram or WhatsApp. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
American Clothing Donation INC (American Clothing Pick Up)
Elizabeth, New Jersey
Phone / Text / WhatsApp: 908-536-9565
Email: soporte@americanclothingpickup.org